Submit a Jewellery Claim Online
Submit a jewellery insurance claim online. Post-loss replacement and validation by Prestige Valuations — trusted by every major UK insurer for over 35 years.
Post-Loss Jewellery Replacement, Trusted by UK Insurers
If you've been referred to us by your insurance company following a loss, theft or damage claim, our team will guide you through the replacement process with care and discretion. The moment of a claim is rarely an easy one — and our job is to make the part you're dealing with us as straightforward as possible.
For over 35 years, Prestige Valuations has been a trusted partner to the UK's leading insurers for post-loss jewellery and watch replacement. We work to your insurer's authorisation, source like-for-like replacements at the agreed value, and handle the entire process from initial consultation through to delivery. Most jewellery claims handled this way are completed faster, more accurately, and with better client satisfaction than the alternative cash settlement.
How an Online Jewellery Claim Works
Authorisation
Your insurer authorises the replacement and refers you to Prestige.
Submit details
Use the secure online form to provide your reference, the item details, and any supporting documentation — original valuation, photographs, receipts.
Consultation
One of our valuers will contact you to discuss the piece in detail and source a like-for-like replacement.
Approval
We present options that match the original specification and value, for your approval.
Delivery
The replacement is hand-finished where required, and delivered to you with full documentation.
Why Insurers Choose Prestige
Three decades of partnership with the UK insurance industry means our claim handling is fast, accurate, and built around insurer requirements. We understand the documentation, the timelines, and the importance of treating claimants with care during what is often a difficult moment. Our cost-to-claim ratio is competitive. Our claimant satisfaction is consistently high.
Frequently asked questions
If your insurer has referred you to Prestige, use the secure online form to submit your claim reference, item details and any supporting documentation. Our team will be in touch to guide you through the next steps.
Yes. We work on insurer authorisation, so your insurance company will refer you to us as part of the claims process.
Your claim reference number, a description of the item, and any supporting documentation you have — original valuation, photographs, receipts or certificates.
We source a like-for-like replacement that matches the original specification and agreed value. Where an exact match isn't available, we'll present options for your approval before proceeding.
Most claims are completed significantly faster than a cash settlement. Timelines vary depending on the item, but our team will keep you updated throughout.
That's a decision between you and your insurer. Our role is to provide a replacement option — many claimants prefer this because the replacement value is typically higher than the cash alternative.